We communicated earlier that the entire Hoxhunt team is 100 percent committed to delivering an outstanding customer experience during the COVID-19 (coronavirus) outbreak. For the last couple of weeks, we have been serving our customers from the safety of our homes.As we have received some questions from users regarding the continuity of the simulations, we wanted to address this topic in this short update.
Employee training is valuable at all times as it can prepare people for attacks, keep them alert, impact their behavior, and mitigate the risk. Attackers move fast, and they continuously deliver new sophisticated attack types. This hasn’t changed during the time of the global pandemic.
At Hoxhunt, our threat analyst team has seen growth in emerging phishing attacks and scams related to coronavirus. We have come across hundreds of coronavirus emails by now, and the chances are high that there could be thousands.
Just yesterday, the FBI confirmed that there have been a variety of fraud schemes that are trying to take advantage of people being vulnerable during these difficult times.
Typically, attackers appear as an authority like the World Health Organization (WHO), spreading malware or using phishing emails promising government or financial assistance to steal personal information.
People spend a disproportionate amount of time on their devices due to the circumstances. Attackers know this, and they try to take advantage of people making a mistake out of fear and uncertainty.
We think it’s important to keep sending the simulations to keep reminding employees that attackers are out there, and they are using the pandemic to their advantage.
Our teams have been tirelessly working to deliver thrilling customer experiences during these times, and our content team produced retraining content related to COVID-19, which is enabled for your users.If you have any questions regarding these COVID-19 simulations, please get in touch with your dedicated customer success manager.
Perhaps some of your employees asked why they keep receiving Hoxhunt simulations, while others could be silently wondering the same thing.It’s essential to keep your employees up-to-date to avoid confusion.
We suggest that you communicate to your employees why the Hoxhunt training keeps running even when they are working remotely.
As you may face hectic days, here is a template for you to use internally:
“We would like to remind everyone that it is very important to continue using Hoxhunt during the COVID-19 (coronavirus) outbreak.Many of us may spend more time online using smartphones and computers. This provides an opportunity for attackers to execute campaigns.Reportedly, there has been an uptick in threats related to the COVID-19 situation. Scammers are exploiting the situation by tapping into people’s uncertainty and fear.Using Hoxhunt reminds us that regardless of the situation, attackers keep targeting organizations, and we need to be aware of the dangers of using emails at all times.If you have not started the training yet, now is the time. Simply click the Hoxhunt button in your email to begin.It’s highly important that you support the security team’s work by reporting all emails that you find suspicious. We appreciate your help. Best regards,—The Security Team”
Our team is always available to help you with any questions. Please get in touch with your dedicated customer success manager and let us know how we can support you.